Shipping & Returns



  • FREE shipping on orders over $55 CAD.
  • Orders under $55 are charged Canada Post rates based on weight.

International Orders

  • If shipping to US, South America, Asia, Australia or New Zealand please order from
  • If shipping to UK/EU please order from


  • You’ll be notified via email prior to recurring orders being shipped.
  • CA: FREE shipping.
  • Cancellations must be requested 24 hours before subscription is set to renew. Cancel by emailing us at or login to your personal portal.


  • Orders placed by 12pm on weekdays ship the same day. 
  • Orders placed on weekends ship the next business day. 
  • Transit times are determined by shipping method. 
  • Transit times quoted are estimates only.


We strive for 100% satisfaction with PR Lotion. If you are unhappy with your purchase from our website, you may contact us for a replacement or refund within 60 days. Shipping charges are non-refundable, including return shipping.  Apparel and gear is non-refundable, but should you have any problems with your purchase, contact us to see if we can find a fix.

Contact: for returns.

***Shipping policy effective on new orders placed as of 10.01.20.  Subscription orders placed prior are grandfathered in with existing shipping rates and terms but may be changed at any time through the customer portal or by emailing  Any cancelled subscriptions that are later reactivated are subject to the current shipping policy.